Regular Visitor
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5 Messages
Comcast mail sign-in "redirect" Security Alert
In trying to set up comcast my e-mail account this morning, I received a security alert about my log in being redirected. The alert said this site attempts to identify itself with invalid information. Has anyone else experienced such a message? I am just beginning to reinstall all programs and data after a nasty virus attack. I took pictures of the Security Alert and the subsequent Certificate. Nothing about Comcast or Xfinity in either one. Perhaps I am being too cautious and skittery, but I would like to log into my email, again
XfinityKrista
Official Employee
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1.2K Messages
2 months ago
Hello @Highlander945, thank you for taking the time to reach out on social media. I understand your concern with the email, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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EG
Expert
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106K Messages
2 months ago
Concern moved here to the E-mail help section.
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