Regular Visitor
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3 Messages
Comcast is blocking an incoming email
Comcast is blocking the emails sent to me from my business partner. He sent three emails in the last week and none came to me. I have checked my spam folder and they are not there. This never was a problem before. I need Comcast to UNBLOCK this email. How do I get through to them?
Accepted Solution
XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@Chris132 I've sent you a PM to get more details from your in regards to this.
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OCkfMO7_
Regular Visitor
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5 Messages
5 years ago
Hello,
Same issue for me as well. It started happening Saturday.
- No changes on the sending server have been made.
- The IP is not on the Comcast blocklist
- DKIM/SPF records are valid.
- Comcast email server response is "Accepted for delivery"
I'm going to message @ComcastCSAEmail with my information too.
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@OCkfMO7_ i've sent you a PM with the resolution
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user_4d7364
Visitor
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1 Message
4 years ago
same problem. Can not update PW on Sight and Sound TV account, they send email from [Edited: "Personal Information"] but rejected, why?
(edited)
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