Comcast emails

I am no longer receiving my Comcast emails. My husband has written several emails yesterday and today, the emails were sent from his iCloud email address but I have not received them in my inbox.

Please help.

Lana

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Expert

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34.4K Messages

22 days ago

@user_g8pncv

I am no longer receiving my Comcast emails. My husband has written several emails yesterday and today, the emails were sent from his iCloud email address but I have not received them in my inbox.

Please help.

Lana

If you aren't you should sign in to webmail, click on the gear icon, click on Email Settings and in the left pane check under Auto-forward to see if an email is there that you don't recognize. You can remove it, uncheck Auto Forward, and click on Save. Let us know if that helped.

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user_g8pncv

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This is Lana's husband. I apologize and don't laugh at me, but what do you mean by webmail?

Philip [Edited: "Personal Information"]

(edited)

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19 days ago

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@user_g8pncv

This is Lana's husband. I apologize and don't laugh at me, but what do you mean by webmail?

Philip [Edited: "Personal Information"]

No laughing here. Webmail is where you check your email using a web browser like Edge, Chrome, Firefox, etc.

https://connect.xfinity.com/appsuite <----- you go here to sign in using webmail.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

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19 days ago

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XfinityDuron

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792 Messages

20 days ago

Hello @user_g8pncv I understand how this can be frustrating, what platform are you using to receive your emails at this time?

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user_g8pncv

Comcast emails

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user_g8pncv

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XfinityDuron

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