New Poster
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7 Messages
Comcast emails shows up as sender being Comcast to recipient.
I may have the solution. Check first to see if the issue occurs when emailing from the Comcast website. If it looks ok and the problem occurs only when emailing from your phone, changing the email description in the imap account information fixed the problem for me. Somehow it had gotten changed to Comcast at some point in time. I changed it to my name and all looks good now.
EG
Expert
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110K Messages
4 years ago
Concern moved here to the proper help section.
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Again
Expert
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31.4K Messages
4 years ago
@fairhurst1
The easiest way to change that is in webmail start a new Composition and in the From: field click on the down arrow and then on Edit names.
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Anon150842
New Poster
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2 Messages
3 years ago
I was sending email from Iphone 11 and suddenly it started showing up in the recipients mailbox with the sender name Comcast. The only thing I had done differently was I turned on Norton VPN. I turned off the VPN and resent the email and it displayed my name as the sender. I am not sure what would cause this or what the work around may be so that I can use the VPN when sending mail from my phone.
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