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Monday, August 7th, 2023 7:28 PM

Closed

Comcast emails are not synchronized on my SansubgbS10 phonr

My Comcast emails on my Samsung S10 stopped synchronizing with my Xfinity account. I use Gmail app to see my Comcast emails on the phone. Reinstalling Comcast email account on my phone helps but only for a day. After that it starts over: I do not see new emails on my phone. Interestingly, I can see all my emails if I go on my Xfinity account on my laptop or if I use connect.xfinity.com on my phone. Seems like synchronization problem. 

Any solution?

Thanks

2 Messages

2 years ago

Having the same issue. Comcast what did you change??

Official Employee

 • 

195 Messages

2 years ago

It looks like gmail issued a new update yesterday which has resolved the problem for at least one user.


https://play.google.com/store/apps/details?id=com.google.android.gm&hl=en_US

... shows 

Updated on
Aug 7, 2023

Can folks still having issues, please try updating the gmail app on their android/pixel devices?

2 Messages

2 years ago

Hi - I tried your suggestion, and it appears to be working! Thank you very much. TH

Official Employee

 • 

2.4K Messages

Thank you for the update @TomHNH. Happy to learn it helped and appreciate you for letting us know the suggestion worked for you so that other readers may benefit! 

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