Pardon me. @JET90 I did not properly word that question. When is the last time you've been able to access your email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
@JET90 If you haven't accessed your comcast.net email in over two years, your account is likely to be closed by Xfinity. To retain access, you need to reactivate it by signing in to your mailbox before it is permanently closed. If you can't remember your password, you can reset it using your Xfinity account password. Additionally, ensure your preferred email address on your Xfinity account is up to date to receive important notifications regarding your account status. Please click the link below for more info. Please let me know if this is helpful.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityDemetrise
Official Employee
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326 Messages
2 hours ago
Hi there. Thank you so much for reaching out. I'll be happy to assist. Can you confirm when is the last time you've attempted to access your email?
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JET90
Visitor
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3 Messages
2 hours ago
Today while I was i try to check mail
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