New Poster
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9 Messages
comcast email
I have several comcast email addresses, all coming into Gmail. One comcast address, in particular, is not working...there may be others.
I have read that there have been some changes to settings. Also, that unused addresses are being removed, but I use this one a lot.
Right now this address is set to:
Treat as alias
SMPT server - smpt.comcast.net Port: 587
Secured connection using TLS
Do I need to change something?
Thanks.
Again
Expert
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31.6K Messages
1 day ago
Not Guidelines related.
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BruceW
Gold Problem Solver
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26.4K Messages
1 day ago
It's probably a typo, but just in case, the server used for sending is SMTP server smtp.comcast.net
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4cu66YF
Visitor
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12 Messages
13 hours ago
Something more...
I have 2 xfinity accounts, one at my winter residence and one at my summer residence.
I have been on my summer account as of 4 days ago. I just checked the winter account...only one email address listed there as well- the one for the winter account holder.
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BruceW
Gold Problem Solver
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26.4K Messages
9 hours ago
"4cu66YF", are you "cranberrytoo"? If so, it's best to use only one Forum ID when posting here. Too confusing otherwise!
https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email prefers SMTP port 587 with TLS (AKA SSL).
I'm not familiar with that one, It appears to originate with Google Mail, so all I can to is direct you to https://support.google.com/mail/thread/86533375.
Likewise, for "You're sending this from a different address or alias using the 'Send mail as' feature. The settings for your 'Send mail as' account are misconfigured or out of date. Check those settings and try resending", see https://support.google.com/mail/thread/4846113.
For help with "Message could not be sent to the following recipients: ["xxxxxx@comcast.net" <xxxxxx@comcast.net>] (550 - 550 5.2.0 <xxxxxx@comcast.net> - Account Closed, Please Remove" I expect you need help from an employee with deep knowledge of Comcast/Xfinity's email systems.
Sorry! Good luck!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
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user_9nqel7
Visitor
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1 Message
9 hours ago
Yes, I think you are right...so I need to call xfinity and try to get a live person. Perhaps they shut off all my comcast emails except the ones for my 2 account holders. Not fair...the address I've been talking about has been in near-constant use. Also, my husband's comcast email address doesn't show up on either of our xfinity accounts and it is working just fine...it comes into Outlook.
Thanks so much for trying to help me!
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