user_8j7a86's profile

Visitor

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1 Message

Friday, January 10th, 2025 2:44 AM

Comcast email

1.9.25 I was not notified that my comcast email would be closed.  How can I reactivate it? There is information I would like to obtain there.

Official Employee

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1K Messages

17 hours ago

@user_8j7a86 When was the last time you used your email? The email is closed if you do not log in once every 12 months. Here is a link with more detailed information https://www.xfinity.com/support/articles/email-activity.

 

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Expert

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31K Messages

17 hours ago

@user_8j7a86 

Get in touch with Customer Security Assurance.  They should be able to help you re-establish your email account.  And if they do, remember what @XfinityVictor mentioned about logging into the website periodically.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

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