Aimeemali's profile

Visitor

 • 

1 Message

Tue, May 11, 2021 10:50 AM

Comcast email

I have not received an email since Friday. I use comcast.net to access my email. I confirmed that someone received my sent message yesterday. They replied back and I did not receive it. Help! All of my kid's school info is sent to this email.

Thanks

Responses

Official Employee

 • 

143 Messages

1 m ago

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Emails are super important and I understand the concern that you are not getting your emails at this time especially since it may affect your kids school work! I myself am a mom and my kids education is super important to me as well. Please send me a Peer to Peer message so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! 


• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

New to the Community?

Start Here