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Jgdouglass
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Thu, Jan 9, 2020 1:00 PM

Comcast e-mail

What has happened to my old familiar, easy to use comcast account?  All of a sudden, it said I was offline and when I entered my password it was invalid!!  I can get on to x-finite to retrieve new e-mails, but can’t access my old ones on Comcast account.  x-finitely e-mail small and hard to use and I want my old e-mails!!

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1 y ago

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1 y ago

@Jgdouglass wrote:

What has happened to my old familiar, easy to use comcast account?  All of a sudden, it said I was offline and when I entered my password it was invalid!!  I can get on to x-finite to retrieve new e-mails, but can’t access my old ones on Comcast account.  x-finitely e-mail small and hard to use and I want my old e-mails!!

What are you using to access your email?  Webmail [Xfinity Connect' connect.xfinity.com] or an email client like Thunderbird, Outlook [not outlook.com], MacMail?

I am not a Comcast Employee.
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Jgdouglass

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1 y ago

Thank you for your response.  It goes through xfinity,

But after the post, my comcast mail started working.  Weird, but glad it is working for now.

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