Comcast email won’t send ore receive

@user_x9mzjm 

Need help with my email. I am not receiving or able to send out. Comcast says it’s not time to transition to yahoo.

• How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
• Are you getting any error messages, and if so what are they?
• Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
• If you're a new Comcast customer, you won't have a comcast.net email address.

I am trying to access through the website using Chrome. There was an error stating that it couldn't connect to the server, but not seeing that now. I have not migrated yet and the chat says it's not time yet. A random email will come through but not any others. This has been going on since Aug. 7. Test emails won't go through either.