COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone.  I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!!  I looked online and the Comcast e-mail server is down but I don't understand why it would take half of my already read (and stored in folders) emails.  Something similar happened several years ago and it took MANY phone calls and a couple of weeks to get some of my folders back - not even all.  I hesitate to even call Comcast since I don't think the regular support people will have any idea what to do.  I'm hoping a Comcast person reads this and can connect me with someone who can help me get my emails back.  Many of them are extremely important and need to be kept.  I thank anyone who can offer any help