Ebery's profile

Frequent Visitor

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14 Messages

Monday, December 8th, 2025 9:27 PM

Comcast Email on iphone

I had to recently change my xfinity password and my phone wouldn't accept the new password.  I think bcuz MFA was turned on.  I turned MFA off and again attempted to log in and it still won't accept my password.  Keeps saying creds are incorrect.  What do I need to do to get my email back on my phone?  I have already read your online documentation.  Please advise.........

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Official Employee

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2.8K Messages

2 days ago

 

Ebery. Thanks for posting on our community forums for assistance with our email. I'm sorry to hear the email is not working with your phone. I know how frustrating this can be, and we're here to help! If you try to access our Xfinity Website, do you encounter the same issue? 

 

Frequent Visitor

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14 Messages

2 days ago

I am able to log into the Xfinity app on my phone with no issues.

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