Visitor

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1 Message

Sunday, September 14th, 2025 1:20 PM

Comcast email on iPhone - password reset issue and Comcast not available error message

Went around and around and around on all the forms tried everything and it gets fixed and then a few months later it starts so I finally give up and I added the xfinity.com Comcast email to my home screen and now that if I have to go to Comcast I can at least get it there by going through Safari. No email account

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Official Employee

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2.2K Messages

3 months ago

Hi there @user_kbldrq Are you still experiencing issues at this time? Since you are able to somewhat access your email, it could be the settings. Have you tried the setting up your email here. You can also make sure you have your settings updated here.Please let us know if this helps! 

Visitor

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1 Message

I get this message that comcast is not available

Official Employee

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3.9K Messages

@user_g3ces0 Where are you getting that error message?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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