Regular Visitor
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2 Messages
Comcast email not receiving MFA messages
Many services now require multi-factor authentication. For some reason emails sent to my Comcast.net address often disappear and never reach my mailbox. In some cases they show up after a long wait (10-15 min.) when the code sent by the service already expired. This has been going for a long time. I use web browser to access my email. I request that the issue be fixed the sooner the better.
XfinityOrlandoM
Official Employee
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2.8K Messages
15 hours ago
@Artamon
Thanks for reaching out to us and we do apologize for any inconvenience. I recommend try clearing your caches and cookies on your web browser when accessing your Xfinity e-mail, that could help clear up any issues you're having with your emails coming through
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