Comcast email loop. Xfinity connect won’t load, sends me back to home page.

Comcast email loop. Xfinity connect won’t load, sends me back to home page if I click on “email”.

I have tried clearing cache, clearing cookies, logging in and out numerous times, trying different devices, and trying every browser available. Nothing seems to work.

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XfinityCSAEmail

Official Employee

•

1K Messages

3 years ago

Good morning,

Are you still experiencing this issue?

2

0

P

PRIZIRP

Visitor

•

4 Messages

@XfinityCSAEmail

I have had this issue for a long while. Yes, I am still experiencing this issue.

3 years ago

0

Good afternoon,

Try clearing browser cache, cookies, and history for me one more time. If you are still having issues please message me directly with the following details:
Browser:
Operating System:
Browser Version:
Current IP: (obtainable from whatsmyip.com)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

3 years ago

0

Email

PRIZIRP

Comcast email loop. Xfinity connect won’t load, sends me back to home page.

XfinityCSAEmail

PRIZIRP

XfinityCSAEmail

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