Skip to main content
user_qsa17's profile
user_qsa17
1st Topic
1st Like

Visitor

 • 

4 Messages

Thursday, April 16th, 2026 3:03 AM

Comcast Email is not working on Iphone

As of yesterday, I’ve had issues getting my Comcast email on my iPhone. I’ve insured that the third-party setting is enabled. I’ve updated my password appropriately and I’ve even deleted the account and try to add but now that I’m trying to add, I keep getting the message that the service not responding or my username and/or password is incorrect, which I have validated is a fact correct; not sure if there are issues going on with the upcoming conversion to Yahoo Mail or this new security setting. However, as I said, I was able to get my emails no problem previously and As of yesterday, I have not been able to retrieve my emails and I’m only able to access it on the xfinity.com or my MacBook.  Can someone please help?!

Question

 • 

Updated 

2 hours ago

194

2

Oldest First
Selected Oldest First
user_9goa8v

3 Messages

2 months ago

I am having the same issues. Tried all the troubleshoot suggestions. Still there. Won’t let me read emails. 

19

0

user_qsa17

Visitor

 • 

4 Messages

I finally got my Comcast email back. I have no clue what happened but after deleting and trying to add back what felt like 100 times, confirming it was on IMAP…. I finally have it back. Fingers crossed I don’t get the dreaded incorrect password message again. 

good luck!

Like

Reply

2 months ago

0

XfinityQuemekia

Official Employee

 • 

1.2K Messages

Hi there @user_qsa17! That’s great news! We’re so glad to hear that the delete and re-add method did the trick, and you're back into your email!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

2 months ago

0

user_0tutc7

Visitor

 • 

4 Messages

@XfinityQuemekia​ if you see their message they had to try it multiple times to get it to work.  I am having the same issue, have done all of the steps and no luck. I am not sure how Comcast thinks completely disrupting email, without any warning or communication is OK. Is the answer to keep deleting and reinstalling over and over until it works?

Like

Reply

2 months ago

user_0tutc7

Visitor

 • 

4 Messages

@user_qsa17​ can I ask you what you are using for the incoming and outgoing address are.    I am using imap.Comcast.net and smtp.comcast.net.  Is that the same as yours?

Like

Reply

2 months ago

0

user_qsa17

Visitor

 • 

4 Messages

@user_0tutc7​ hi, yes that is the same. I found when I add the account the iPhone defaults to the POP server. I had to delete and when reinstalling use an incorrect password to get to the manual entry setting to then make sure I was under the IMAP server tab and re-enter my credentials. This has been very frustrating……. to COMCAST, I hope you see this and incorporate some lessons learned as you continue the transition to yahoo. 

Like

Reply

2 months ago

rogerdattt

New Poster

 • 

3 Messages

2 hours ago

I’m having the same problems, I have had the same email address through comcast for over a decade and have used it on all of my iPhones including this one for over a year.  All of a sudden it started asking for my password, so I deleted the account to re-add it and I’m getting various errors, now it’s just spinning under verify.  

we need help. 

0

0

forum icon

New to the Community?

Start Here