Comcast E-mail (IMPA) does not play well with VPN
I am running a VPN. Starting about 3 weeks ago, both of my Comcast e-mail accounts will REFUSE to authenticate when my VPN is active. Outlook and Apple Mail both demand I re-enter the passwords. I do - and the authentication fails. I log into the Xfinity website with the same account credentials successfully (so please do not suggest that I am typing in the incorrect information). If I turn the VPN off, the Comcast connections work and I start getting e-mail again. Turn VPN back on: Comcast e-mail fails.
Why can't Comcast get the act together regarding the use of VPNs. They had a situation several years ago when they would refuse to allow e-mails to be sent or replied to when a VPN was active. The "Tech Support" people are useless since all they can do is read from their "cookbook".