1 Message

Saturday, August 6th, 2022 12:04 AM


comcast email error "Server Denies Access"

I created a new account. When I tried to compose an e-mail I get, "Error. Mail server denies access" I can't find a solution. Please help. 

New Problem Solver


169 Messages

1 year ago

Hi @VDrucker, and thanks for reaching out to the Xfinity Digital Care Team! I'd like to review your account and see if we can get your email working properly. Please send us a Direct Message with your first and last name as well as your service address, so we can assist. 


Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the top line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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