Contributor
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69 Messages
Comcast blocks our email when travelling to a foreign country! (status?)
I'm about to do some foreign travel and my experience has been that Xfinity will notice I'm a accessing my email from a foreign country and will block all of my family email accounts. I will have to go online on each of them and somehow re-input my password, which is a [Edited: "Inappropriate Language"] while travelling with my phone. I hate that, and want to know how to turn off that feature. Alternatively, I want a way to tell Xfinity I'm going and NOT to turn off my email.
I've been using MS Outlook on my phone (not recommended) and they recently made it more difficult. Formerly it was possible to "repair" the account by looking up my 16-random-digit-password and re-entering it. Recently MS 'helped' by removing that ability, replacing it with "Reset" which does nothing.
Or, ideally, someone from Xfinity will post that they have stopped blocking travellers' emails because they realized it was too easy for bad guys to circumvent and was only a PITA to Xfinity customers.




Again
Expert
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34.8K Messages
4 hours ago
@angelsix
If you're trying to access your email on an email client, like Outlook, you will need to log into the website instead of using the email client.
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