Comcast blocking emails to shut-in seniors
Comcast.net is blocking emails to lonely shut-in seniors from their local senior center. This is causing frustration for seniors and for the staff who keep needing to answer related phone calls for issues which they do not control. Many seniors do not have tech knowledge which makes this particularly stressful. There are different levels of blockage.
- Those who get no emails from the senior center (so blocked emails do not even make it to a junk/spam folder.
- Those who will get a personalized message but not the automated message which contains their user names, passwords, class confirmations, receipts, class reminders, and links for classes.
How can this be corrected?