U

Visitor

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1 Message

Tuesday, June 6th, 2023 2:49 PM

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comcast blocking email as spam

Email from [Edited: Personal Information] is being blocked as spam when it is not.  Since we have many customers that have a comcast.net email address, I need this fixed as soon as possible.

Thanks.

Expert

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31.4K Messages

2 years ago

@user_db2b08 

Email from [Edited: "Personal Information"] is being blocked as spam when it is not.  Since we have many customers that have a comcast.net email address, I need this fixed as soon as possible.

Thanks.

If you're getting an error message back on those addresses you need to follow the link in the message.

Official Employee

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1.6K Messages

2 years ago

Hello, @user_db2b08! Thank you for creating a public post regarding your blocked email concerns. I definitely understand why you would want your emails going through to your customers, so I'd love to help however I can! This article may help your customers Unblock Your Email Address. It also looks like email administrators can use the Report an issue button on this page to fill out the Blocked Provider Request Form. Please let me know if this helps!

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