New Poster
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2 Messages
comcast blocking certain email providers
I have an email acct with airmail.cc. I am unable to send an email to my comcast account. I can send one to my gmail acct no problem. Yes I checked the spam and junk folders. Yes I sent an email from my comast acct to my airmail.cc acct and then replied. Still the emails never get thru. I also disabled all junk/spam filters. I get tons of junk mail in my comcast email box so not sure why they are blocking this one server. How do I get around this stupid feature?
BruceW
Gold Problem Solver
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26.7K Messages
5 years ago
If @ComcastSPAAbuse or another employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.
The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
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jpeternel
New Poster
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2 Messages
5 years ago
No I have not gotten any help regarding this problem.
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user_9c6f32
Visitor
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2 Messages
4 years ago
i have a similar issue
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