Visitor

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1 Message

Tuesday, March 31st, 2026 9:46 PM

Closed email

My account is closed.  Said because I didn’t log in.  I am in that account multiple times a day.  Now everything I need is not able to be accessed.  How is this possible or legal? I have been a customer over 20 years and this is what I get? 

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Official Employee

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225 Messages

14 hours ago

Hello user_kqfvyj, thank you for reaching out here in our Xfinity Community forums. We appreciate your time with us. I am here to assist you, and happy to do so. To make sure I am on the right page with you; are we talking about your email account, or you Xfinity account?

 

Expert

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33.9K Messages

10 hours ago

Not Accessibility/disability related.  Moved to Customer Service.

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