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1 Message
Saturday, May 23rd, 2026 9:58 PM
I can't access my email account.
Can you help ?
Thanks in advance.
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Gold Problem Solver
27.4K Messages
2 days ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having. "Can't access" doesn't tell us much.
Official Employee
895 Messages
3 hours ago
Hello @user_cumv1w thank you for reaching out on our community forum. Did you try what @BruceW suggested?
BruceW
Gold Problem Solver
•
27.4K Messages
2 days ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having. "Can't access" doesn't tell us much.
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XfinityAbby
Official Employee
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895 Messages
3 hours ago
Hello @user_cumv1w thank you for reaching out on our community forum. Did you try what @BruceW suggested?
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