Contributor
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199 Messages
Changed Comcast Login Process
For years I have been using my password app to log into Comcast webmail. Recently the landing pages have been changed by Comcast. When I login I am presented with another Comcast login box and I have to re-enter my ID and password. Sometimes I am presented with the same third login box and have to re-enter my ID and Password again. I see that my login is temporarily accepted when the upper right green logo appears and then the color disappears. At no time to I ever receive a message that my ID or Password is incorrect. (It is always correct!) I'm on a desktop hard wired to my personal ARRIS modem and Google Nest router. Or a laptop with a Google Nest WiFi connection. My Android phone still logs in successfully. My OS is Win 10 and the browser is either MS Edge or Google Chrome. Every other login and website works correctly except Comcast. (Note I say Comcast in correspondence because Infinity is just Comcast's way to try and distance itself from the deserved lousy reputation of Comcast.)
What is the new web address and process that I now need to use to successfully log into Comcast webmail? Thank you.
Again
Expert
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31.4K Messages
2 years ago
@The_Hat_Man
If you're just trying to log in to webmail the URL is https://connect.xfinity.com/appsuite.
(edited)
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Andyr1
Gold Problem Solver
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8K Messages
2 years ago
If you have adblockers or other privacy settings, try temporarily turning them off. IF that works, you can turn them back on and add some of the comcast and xfinity links to a whitelist so they are disabled for just those sites.
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