Mende3309's profile

New Poster

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5 Messages

Sunday, September 14th, 2025 8:44 PM

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Change password

Change IMAP password on [Edited: "Personal Information"]

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Expert

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34.5K Messages

10 months ago

@Mende3309 

Change IMAP password on [Edited: "Personal Information"]

Can you give us more information regarding what you are asking?

New Poster

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5 Messages

When I set up my new iPad, I got a message that I need to enter the password for my IMAP account for [Edited: "Personal Information"]. I don't know how to do that

(edited)

Official Employee

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2.5K Messages

10 months ago

 

Mende3309  Are you running into any errors when trying to do this? 

 

New Poster

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5 Messages

yes. It won't take the password ro my [Edited: "Personal Information"] address. It just keeps asking for me to put it in.

(edited)

Official Employee

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2.5K Messages

 

Mende3309 Can you try using this link https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email and let me know if this works? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

New Poster

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5 Messages

10 months ago

Where can I see the answers?

Official Employee

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3.2K Messages

The link we provided above give steps for your email option. There is a password in your settings that needs to be updated that these steps will help you review. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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