Thank you for choosing Xfinity and joining us here on the Forums, user_5oeu4z! You can manage your contact information easily online or from the Xfinity app.
To add or change the email address to your account online, follow the steps below:
Go to Account Communications. You can also click the Account Icon on the right. Then, select Update Contact Info. Sign in with your Xfinity ID and password. Review the Contact Methods section. Note: Individual users on the account can add a personal email address. Choose Add personal email. To change an existing email address, choose the address. Then, click Manage email. You will be asked to verify your identity before making this change. You can choose one of two ways: Tap a notification in the Xfinity app. Enter a code sent through email or text. Enter your email address. Choose Continue. You will get a code sent to this email. Enter the six-digit code in the boxes and choose Verify. You will get confirmation that your email is verified.
XfinityThomasA
Official Employee
•
4K Messages
1 day ago
Thank you for choosing Xfinity and joining us here on the Forums, user_5oeu4z! You can manage your contact information easily online or from the Xfinity app.
To add or change the email address to your account online, follow the steps below:
Go to Account Communications.
You can also click the Account Icon on the right. Then, select Update Contact Info.
Sign in with your Xfinity ID and password.
Review the Contact Methods section.
Note: Individual users on the account can add a personal email address.
Choose Add personal email.
To change an existing email address, choose the address. Then, click Manage email.
You will be asked to verify your identity before making this change. You can choose one of two ways:
Tap a notification in the Xfinity app.
Enter a code sent through email or text.
Enter your email address. Choose Continue.
You will get a code sent to this email.
Enter the six-digit code in the boxes and choose Verify.
You will get confirmation that your email is verified.
Update your Xfinity account contact information and preferences online - (https://www.xfinity.com/support/articles/update-account-preferences)
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