Visitor

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3 Messages

Monday, March 30th, 2026 7:59 AM

Change comcast.net email settings

My Comcast.net email is now all in Spanish.  How do I change it back to english?

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Accepted Solution

Official Employee

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3.2K Messages

4 months ago

 

user_gy79pn Hi there! Thank you for reaching out. Please go here to view step-by-step instructions on how to set the language back to English.

 

Visitor

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3 Messages

@XfinityBenjaminM​ 

Thank you, the reason why its in Spanish and my password is different everytime I login, is because someone else has access to my account.  Please help me secure.  Call me please At my number attached to my Xfinity ID [Edited: "Personal Information"]

Thank you so much!

(edited)

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Official Employee

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2.8K Messages

 

user_gy79pn, To confirm, were you able to log in and adjust the language settings? Also, you mention your password changes daily. Do you have to reset your password each time you log in? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Expert

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119.7K Messages

4 months ago

Concern moved here to the E-mail help section.

Visitor

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1 Message

11 hours ago

Can not get my email 

Expert

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34.7K Messages

@user_cnp77o

Can not get my email 

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick
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