New Poster
•
2 Messages
Can't view or open WORD or EXCEL attachments
Can not view or open WORD or EXCEL attachments to my comcast e-mail account. PDFs and photographs (jpegs) are ok. Seems to be just MS products. This was not a problem until about 2 weeks ago. I can download the files but will still not allow me to open them. Upgraded to Windows 10 about 2 weeks ago.
Again
Expert
•
31.9K Messages
5 years ago
Did you upgrade on the same computer? Did you do a clean install of Windows 10, wiping everything off your computer?
You need to have Word and Excel on your computer in order to open those files. If you have those two programs you will need to associate the files with the programs.
0
0
timky
New Poster
•
2 Messages
5 years ago
WORD and EXCEL are installed. I can create documents, edit, print, etc. using the computer with no problems.
I can have the identical file (WORD or EXCEL) sent to my work e-mail and my personal comcast account. I have no problems opening, editing, printing, sending, etc. the files when sent to my work e-mail. However, I can't open the same file when sent to comcast.
0
0
user_bab054
Visitor
•
3 Messages
4 years ago
I cannot open my excel program. My configuration registry database is currupt.
0
0
user_bab054
Visitor
•
3 Messages
4 years ago
I am looking for a fix for this problem
0
0
user_bab054
Visitor
•
3 Messages
4 years ago
I am looking for a fix for my excel and word not opening when I click on the Icon.
2
0