Can't Sync Comcast Email to Windows 10 Mail App a Second Time

For some reason, my Mail application on my Windows Laptop isn't syncing any emails- past or present. I currently have an Outlook account that syncs fine, and on my last laptop, my Comcast email worked exquisitely with the app. I have to go to the Comcast website to view my emails as opposed to a quick tap on the taskbar, which can provide costly for succinctly timed reports.

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Responses

Latoque

Expert

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29.7K Messages

4 years ago

Try deleting the account from the app, then re-create it again from scratch.

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XfinityBrie

Administrator

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672 Messages

4 years ago

Hi there @Podacus! It looks like one of our awesome Experts beat me to it. =] We recommend deleting the account from the app, and re-creating and authenticating the account first, as if it's a first time installation. This should resolve most syncing issues.

I've included a link with all the information for setting up your email to third party clients here; https://comca.st/3wdYyh2

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Podacus

Visitor

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2 Messages

@Latoque and @ComcastBrie. The account reworked itself after I deleted and reinstalled the app as well as the account, instead of just redoing the account alone. Much obliged, cheers!!

4 years ago

XfinityJosephA

Official Employee

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1.8K Messages

Awesome! I am glade the issue is fixed. Thanks for your time and for working with us. Have a great night and reach out again anytime if needed. Take care!

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4 years ago

0

Again

Expert

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31.9K Messages

@Podacus

Thanks for sharing that. It will definitely help others that might have the same question!

Closing this thread now.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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4 years ago

0

Email

Podacus

Can't Sync Comcast Email to Windows 10 Mail App a Second Time

Latoque

XfinityBrie

Podacus

XfinityJosephA

Again

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