Can't sign into email using Outlook

Yes. I just tried opening my email again and now it works.

I’m so happy to hear that, @sheryltoo66! Thank you for getting back to us. Please let me know if you have any questions or need assistance with anything else. Our amazing community is always ready to help.

cannot log into my email account I have used for years - the change over has been a nightmare - need help

@user_w9lm4d​ 

cannot log into my email account I have used for years - the change over has been a nightmare - need help

What change over are you talking about?  With Outlook?  Are you able to log into your account in webmail? 

@user_wwbnj8​ Apparently there was a nationwide problem with Outlook yesterday. 

I can't access my gmail account, because it quickly goes to the "enter password" and won't let me get to the Gmail account.

I am having the same problem with Outlook (new).  Can't get my xfinity password to work. Tried changing my xfinity password without success.  Very frustrating.  Any suggestions/solutions would be appreciated.

I have a feeling this may never get fixed. Is it a Comcast/Xfinity issue or is it a Microsoft New Outlook issue? My regular (non new) Outlook does work with comcast.net addresses. 

Having the same issue!  Comcast or Microsoft issue?? Xfinity, please chime in!

same here no one seems to have the answer

Hello ripley165. Thanks for sharing your experience as well with our community on our Xfinity Forums. I'm sorry to read of the trouble we are having with connecting your Xfinity email comcast.net through the outlook client. I know that email can be the main source of communication for people and that it's vital to stay connected. I would love to help out and keep your communications going.

I read above there appears to have been an issue reported, but has since been resolved. Are you having any lingering issues with accessing your email through outlook? 

@user_c15dfa​ Still not working this morning

Hi user_c15dfa, I can imagine what you've been going through, especially with how important emails are. I appreciate you already checking the Xfinity website to confirm your emails are visible there. Are you able to confirm your emails settings are properly enabled as well? This 'Walkthrough' can help guide you as well. 

Tried again, still can't sign in to New Outlook for Windows to see my Comcast.net emails.  Doesn't like my valid/accurate password.  Can view the emails in my Firefox browser.  Is this an Xfinity problem or a Microsoft problem?????  Issue started yesterday, March 1.

Keep trying, every once in a while.  Three Comcast mail accounts came back, one at a time, over a period of 8 to 10 hours.  I didn't do anything except keep trying every once in a while.

Gotta wonder who did what?  My guess would be a permissions or certificate issue that somebody in the Comcast back room had to fix, one account at a time.  But Comcast hasn't said anything about cause or fix, and I doubt we will ever find out.

@user_neuk08​ YAY I'm back in this morning.  I know what you mean about how we users will never find out which giant company was responsible for squandering our time while we tried to figure out how we might have messed up.  At lease if an EMP takes out everything we'll know it wasn't us LOL.  Funny not funny.

Hey @kcbird, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email service. It sounds like the issue may be resolved. Is there anything more we could assist you with this afternoon?