carlpaulsen's profile

New Poster

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2 Messages

Wed, Nov 4, 2020 7:00 AM

Can't set a phone number, says it's already in use

I have 2 email addresses/logins via comcast.net but only one cell phone number.  I associated my number with one of the emails but I can't set that same number for my second address.  Since I only have one cell number, how do I assign a number to the second address and account?

Responses

Latoque

Expert

 • 

28.8K Messages

7 m ago

It's a security thing.  You can't reuse the same phone number within the same Comcast service address.  However, you should be able to use an alternate email address from some other, non-Comcast, email provider instead.

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