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Tuesday, March 22nd, 2022 4:33 PM

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Can't send email with Thunderbird while Norton VPN is turned on

I am sending and receiving mail with Thunderbird. I can get mail OK, but when I try to send it, I have to turn my VPN off. I am reporting this issue to the Xfinity forum and the Norton forum. This should not be happening.

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4 years ago

I am sending and receiving mail with Thunderbird. ... when I try to send it, I have to turn my VPN off. ...

VPN's have lots of legitimate uses, but they are also a magnet for spammers and scammers whose activities "poison" the VPN's IPs. Sending email using a VPN is likely to always be iffy.

Please see https://forums.xfinity.com/conversations/email/some-email-not-being-sentintended-recipient-does-not-see-the-email/611d7226bfcc4a43b941e659?commentId=61b77bf7f06968168603713c.

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