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Monday, September 16th, 2024 8:53 PM

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Can’t send email on iPhone

Since being forced to change the password on my secondary email account, my iPhone can receive email on my Comcast account but cannot send email. I have checked permission to use a 3rd party client and deleted and re-established the account several times, all with the same result. From reading this forum, I am not alone but I have seen no solution. Please help 

Official Employee

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2.2K Messages

8 months ago

 

user_t2fyyg Thank you so much for your post for help with your Xifnity email on your iPhone and not being able to send messages. There are two password options one for incoming and outgoing in the SMTP settings. This sounds like a problem with the SMTP settings. Go to Settings > Mail > Accounts, and tap on the account giving you trouble. Scroll down to SMTP settings. It should show "smtp.comcast.net". If that one is showing correctly, you can tap on it and check the settings. Start by entering your password on that page. While you are in there also the use SSL setting should be checked, the Authentication should show "Password" and the Server Port is 587.

 

Visitor

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2 Messages

6 months ago

Where can i find the final resolution to this trail? I have same issue all of a sudden

1 Message

Has this been resolved? I need help with this as well.

Official Employee

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1.9K Messages

user_45l6s7 have you already reset the password for the email user? 

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