Visitor

 • 

3 Messages

Monday, September 1st, 2025

Can't Send Comcast Email's but can receive them. Help Please :-)

I cannot send emails, but can receive them.  I see this issue was on here before.  My settings tell me that the Outgoing Server is Offline. I the checked the port and that is correct, I checked the password and that is correct, the box is checked that shows TLS/SSL.  I think the Outgoing Server needs to be restarted. I am at a loss for what else it could be.  Thanks!!

Oldest First
Selected Oldest First

Accepted Solution

Official Employee

 • 

2.6K Messages

15 days ago

 

user_2tkfdn, Hi there! Thanks for taking the time to reach out. I rely on my emails for important contacts, so I can undersand the importance of sending emails without issues. I am sorry to learn about this experience. You've come to the right spot. We are a team of experts who specialize in resolving email concerns over social media. We can help. When sending emails, are you using a third-party email client? Just so you are aware, Xfinity email is also moving to Yahoo Mail. Please feel free to visit this link for more details here

 

Visitor

 • 

3 Messages

@XfinityGabriel​ Thank you for your information!

Visitor

 • 

3 Messages

Yes, I am using a third party email client which is Mac Mail.

Official Employee

 • 

2.3K Messages

 

user_2tkfdn Thank you for getting back to us here, so we can make sure you're able to send Emails. Please sign into your Email through our direct site and let me know if you're able to send an Email successfully. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here