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jkkjniemi
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Sunday, August 24th, 2025

Can't see new e-mails in Inbox

Thursday my e-mail was working fine.  Friday morning my inbox showed new unread e-mails, but when I refreshed, they did not show up on my screen.  Suddenly, now, no new emails that have come into my inbox show on my screen.  What do I do?  I have over 100 in 3 days.  I am waiting on several business related bids and need to be able to access those?

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4 days ago

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EG

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112.9K Messages

6 days ago

The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section. 

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jkkjniemi

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Thank you for moving my question to the proper section.  I'm having trouble with this site.  How do I post my question publicly?

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5 days ago

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XfinityRoberto

Official Employee

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1.9K Messages

Hi there. Thank you so much for reaching out to us regarding your missing emails. Have you tried to do the steps on this link Recover deleted emails — Xfinity Email help. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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4 days ago

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