CANT RECEIVE EMAILS

I’m having an issue I’m not able to receive emails from a a certain company. They send the email to other email address I have and no issues. This is the only company I know I can’t receive emails from. I’ve checked my spam nothing is there. Anyone having this issue or know a resolution?

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Responses

XfinityJosephA

Official Employee

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1.8K Messages

4 years ago

Hello, how's it going @CU5150. I hope my reply reaches you at a good time and your Monday has been a good one! Sorry about the incoming mail trouble. We have a dedicated team here and we will do all we can to help. Can you let us know if you are using any mail clients such as Outlook or are you using Comcast webmail? What type of email account are you using?

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user_6872f0

Visitor

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2 Messages

@XfinityJosephA

I am having the same problem as CU5150. My email was hacked overnight. I changed my password this morning and 15 hours later haven't received any emails. I've checked filters and forwarding and neither was the problem. My friends are receiving "mail box is full" messages when they email me.

4 years ago

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CCValerie

Official Employee

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974 Messages

Hi there, @user_6872f0, thank you for sharing your experience with us on our Xfinity Forums. The comment you left was on a post that is quite old, when you have a moment please create a new post and provide the details of the issues you are experiencing. We look forward to hearing from you soon!

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4 years ago

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CU5150

New Poster

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2 Messages

4 years ago

I am only using the Comcast connect app for email. My Comcast.net email address. I access it from my mobile phone. I’ve deleted the app re logged in and nothing comes up. I have even logged in to the website for my email and nothing populates in regards to the email that I was waiting for.

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Email

CU5150

CANT RECEIVE EMAILS

XfinityJosephA

user_6872f0

CCValerie

CU5150

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