Visitor

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4 Messages

Thursday, August 7th, 2025

Can’t receive comcast.net emails on my ios mail platform

Using my comcast.net password, I can access my comcast emails on the comcast platform.

However, if I send (from ios) to comcast.net, I do not receive these on ios.

ios account settings

IMAP ACCOUNT INFORMATION

Name:   same as in my Comcast platform account details

Email:   [Edited: "Personal Information"]

INCOMING MAIL SERVER

Host name:   Imap.comcast.net

User name:  [Edited: "Personal Information"]

Password:   same as I logon to Comcast platform

OUTGOING MAIL SERVER

SMTP:   smtp.comcast.net

Authentication:   password

Thank you.

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Visitor

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4 Messages

22 days ago

Hi,

I don’t know how the post was assigned to qsat.

I am the originator of the post: [Edited: "Personal Information"]

Thank you.

(edited)

Visitor

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4 Messages

22 days ago

Sorry, same poster: [Edited: "Personal Information"]

user_a8o8kq was intended instead of qsat.

Regards, 

(edited)

Official Employee

 • 

1.9K Messages

19 days ago

Hi there @user_a8o8kq. I am sorry to hear that you are not able to send out email using your iOS. You are in the right place and we are happy to assist you today. Now did you recently changed your email password on our Comcast.net side?

Visitor

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4 Messages

Yes,I recently changed my email password on your Comcast.net side

Official Employee

 • 

2.6K Messages

 

user_a8o8kq, Thanks for letting us know. Are you still not recieving those emails via IOS? Did you know that Xfinity email is actually moving to Yahoo email

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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