gdz2's profile

Regular Visitor

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5 Messages

Wednesday, January 8th, 2020 9:00 PM

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can't read email

Certain emails are not showin their message,  I get a message saying " This email contains important information regarding your reseration"  but cannot see rest of information on computer.

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Expert

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31.9K Messages

6 years ago


@gdz2 wrote:

Certain emails are not showin their message,  I get a message saying " This email contains important information regarding your reseration"  but cannot see rest of information on computer.


Is the information in an attachment, perhaps?

Are you double clicking to open the email all the way?

Is this in webmail, or do you use an email client like Thunderbird or Outlook [not outlook.com] or MacMail?

Regular Visitor

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5 Messages

6 years ago

when i forwarded the email to my gmail account the email came up just fine, some blocking on comcast.net?? 

Expert

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31.9K Messages

6 years ago


@gdz2 wrote:

when i forwarded the email to my gmail account the email came up just fine, some blocking on comcast.net?? 


Would you answer my second question, pleased?

 

I'm glad you're able to see it in Gmail, though.

Regular Visitor

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5 Messages

5 years ago

No this was not an attachment, nothing came up at all. Double clicked email nothing, tried in Internet explorer or edge, chrome did not work, but when forwarding to gmail the email opened fine with it message, I have had a ew other emails with same problem, not all. 

 

Expert

 • 

31.9K Messages

5 years ago


@gdz2 wrote:

No this was not an attachment, nothing came up at all. Double clicked email nothing, tried in Internet explorer or edge, chrome did not work, but when forwarding to gmail the email opened fine with it message, I have had a ew other emails with same problem, not all. 

 


Have you tried right clicking on the email and asking it to open in a new tab?

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