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Visitor

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1 Message

Friday, May 2nd, 2025 3:04 PM

Can't Open My Email [Edited]

Why can't  I open my email 

Official Employee

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1.3K Messages

2 months ago

 

user_9773a7 Thanks for posting on our Community Forums. Are you accessing your email through the Xfinity website or from a third-party client (Outlook, Thunderbird, etc.)? Is there an issue with accessing certain emails, or are you unable to open and access your email inbox in general? 

 

Visitor

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1 Message

I have a conference call tonight and caget into my email for the access code.  P.eas help me.

Official Employee

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2.1K Messages

Hi there. @user_qi6clg  I'm very sorry for the trouble you are having with your access code for your email. Since it's been a few days since you last posted, are you still having trouble if you are please don't hesitate to reach back out so we can assist you further.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

1 month ago

I cannot open my email

Official Employee

 • 

2.6K Messages

Hello, @user_bcee87 hanks for posting on our Community Forums. Are you accessing your email through the Xfinity website or from a third-party client (Outlook, Thunderbird, etc.)? Is there an issue with accessing certain emails, or are you unable to open and access your email inbox in general? Please provide detail so we have a better understanding of the issue with your email access. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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