Can't login to email

I keep having the same email problem described above.   I go to "Sign in to Xfinity",  have use the pulled down to select "Check email", or clicked on the "Link" to email and both have brought me to the same login screen to enter "Xfinity ID".    I receive the message that the ID is not recognized.  Try again.

Seems clear that Xfinity has a bug in clearing this window for a new login and is not willing to acknowledge that users are having problems with their system.   One problem continues to be that you must have a non-comcast email address on your account even if you only wanted to use  xfinity (comcast) email.   I have not figured anyway to fix this other than just to keep re-entering and trying different options including restart, reboot,  log into this forum,  find different ways to get to Xfinity sign in.   

Last weekend (May 18, 2025) and now again today (May 26, 2025) there are problems logging into pop and IMAP servers from Thunderbird and from Outlook on Windows11 and Android smartphone, respectively.  The IMAP/Outlook issue resolved itself later on Sunday, May 18.  Last Monday I spent half a day on two different Windows11 computers and two email IDs running server config setting checks, repairing Thunderbird, etc.  Nothing worked.  The login failures to POP server suddenly resolved itself when I tried logging in again on Wednesday and worked right up until this morning (May 26).  On two computers, two android smartphones, Thunderbird and Outlook, both email accounts again.  Login failures accessing comcast email IMAP and POP servers.  Comcast has some bug or fault with their email servers login-ins and needs to troubleshoot and fix it.  There is nothing wrong with the server settings, the ID/passwords are correct and Thunderbird/Outlook are functioning properly otherwise.  Comcast email from the Xfinity website works fine as well.  PLEASE FIX THIS ISSUE!