Hello, @user_t6o38u thank you for reaching out over Xfinity Forums. I understand the importance of having access to your email communications, and you've contacted the right place for support. I'd like to investigate the email log in concern further, and have a few questions when you have time to answer:
- Are you attempting to log in here: https://connect.xfinity.com/appsuite ? - Are you attempting to log in via a 3rd party App? - Is this a primary email address or a secondary email address?
XfinityJustinC
Official Employee
•
2.7K Messages
2 days ago
Hello, @user_t6o38u thank you for reaching out over Xfinity Forums. I understand the importance of having access to your email communications, and you've contacted the right place for support. I'd like to investigate the email log in concern further, and have a few questions when you have time to answer:
- Are you attempting to log in here: https://connect.xfinity.com/appsuite ?
- Are you attempting to log in via a 3rd party App?
- Is this a primary email address or a secondary email address?
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