Can't Log Into Email [Edited]

I can’t login to my email account

[Edited Subject to remove personal information - email address]

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XfinityJohnG

Official Employee

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2.8K Messages

1 month ago

Thank you for reaching out to our team. I will be happy to look into any issue with your service from here. Are you attempting to open that email through a third party like Outlook, or with your Xfinity app, or at the website?

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user_ius11z

Visitor

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2 Messages

Just through exfinity.com

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1 month ago

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XfinityJohnG

Official Employee

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2.8K Messages

Great, thank you very much for that information. Are you getting any type of password error issue? Have you tried clearing your Cache and Cookies on your device and retried after that?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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Email

user_ius11z

Can't Log Into Email [Edited]

XfinityJohnG

user_ius11z

XfinityJohnG

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