Visitor

 • 

1 Message

Monday, April 20th, 2026 7:19 AM

Can't Log Into Email [Edited]

I can’t log into my email

[Edited Subject to remove personal information - email address]

Oldest First
Selected Oldest First

Expert

 • 

34K Messages

2 days ago

@user_tm4axu 

I can’t log into my email

[Edited Subject to remove personal information - email address]

https://connect.xfinity.com/appsuite  <-----  try here.  If that doesn't work, post back in this thread.
https://mail.yahoo.com  <-----  If you have transitioned to Yahoo! Mail you sign in there with your comcast.net credentials.

Official Employee

 • 

4.1K Messages

8 hours ago

@user_tm4axu Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm sorry to hear you aren't able to log into your email. Our team is happy to help you, can you tell us a little more about what is happening when you try to log in? Are you getting an error message? How are you accessing the email, is it through a third party email client or through our webmail site?

forum icon

New to the Community?

Start Here