Hello, @user_751wyf thank you for taking time to create a post. You've contacted the right place for assistance, and completely understand needing access to your email communications. To ensure I'm on the same page to better assist, I did have a couple of questions when you have time to answer:
- Are you trying to access the emails using a 3rd party client? - If you are using a 3rd party client, are you still able to access your email here: https://www.xfinity.com/email ?
XfinityJustinC
Official Employee
•
1.2K Messages
1 day ago
Hello, @user_751wyf thank you for taking time to create a post. You've contacted the right place for assistance, and completely understand needing access to your email communications. To ensure I'm on the same page to better assist, I did have a couple of questions when you have time to answer:
- Are you trying to access the emails using a 3rd party client?
- If you are using a 3rd party client, are you still able to access your email here: https://www.xfinity.com/email ?
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