Is your email address still with Comcast/Xfinity, or has it been migrated to Yahoo? (See https://www.xfinity.com/support/articles/yahoo-email-migration-overview). Are you accessing your email using a web site, an email app, or an email program? What happens when you try to access it? Any error messages or codes?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
runtchick58 Thank you for taking the time to reach out to us here on our Xfinity Forums! I understand that you aren't able to access your email. Can you please provide more detail so we can better assist you? I see that @BruceW has asked some questions that would definitely help us to troubleshoot your concerns better.
BruceW
Gold Problem Solver
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27K Messages
21 days ago
Is your email address still with Comcast/Xfinity, or has it been migrated to Yahoo? (See https://www.xfinity.com/support/articles/yahoo-email-migration-overview). Are you accessing your email using a web site, an email app, or an email program? What happens when you try to access it? Any error messages or codes?
Logging in to https://connect.xfinity.com is usually a good starting point.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityBillie
Official Employee
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3.8K Messages
20 days ago
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