What are you trying to use to read email (web site? program? app?) and why can't you "get into it"? What happens exactly when you try? Any error messages?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
Hi there user_em22s, thanks for reaching out through our community forums! I'm sorry to hear that you're having difficulty accessing your email. Can you provide a little more detail as far as how you're trying to access them? Are you logging in directly through the Xfinity website, or using an email client like Outlook or Apple Mail?
BruceW
Gold Problem Solver
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26.7K Messages
2 days ago
What are you trying to use to read email (web site? program? app?) and why can't you "get into it"? What happens exactly when you try? Any error messages?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinitySean
Official Employee
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129 Messages
12 hours ago
Hi there user_em22s, thanks for reaching out through our community forums! I'm sorry to hear that you're having difficulty accessing your email. Can you provide a little more detail as far as how you're trying to access them? Are you logging in directly through the Xfinity website, or using an email client like Outlook or Apple Mail?
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