Good afternoon user_9jwlbk. I would be happy to provide assistance. I do have a couple questions for me to better understand what is occurring. Are you having issues accessing your email directly through Xfinity.com? Or are you experiencing issues on a third-party application such as Mail for Apple, Mail for Android, Outlook, etc.? Are you receiving any specific error messages?
XfinityJon
Official Employee
•
1.4K Messages
6 hours ago
Good afternoon user_9jwlbk. I would be happy to provide assistance. I do have a couple questions for me to better understand what is occurring. Are you having issues accessing your email directly through Xfinity.com? Or are you experiencing issues on a third-party application such as Mail for Apple, Mail for Android, Outlook, etc.? Are you receiving any specific error messages?
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