Visitor

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2 Messages

Friday, April 24th, 2026 2:35 PM

Can't get email [Edited]

Why can't I get my email on my phone?

[Title edited to remove personal information - email address]

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Selected Oldest First

Gold Problem Solver

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27.3K Messages

2 days ago

Why can't I get my email on my phone?

What happens when you try to get it? Any error messages or codes? What kind of phone do you have? Are you using its web browser to open https://connect.xfinity.com, or are you using an email app? 

(edited)

Official Employee

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1.1K Messages

2 hours ago

Hello @user_9cbe77, thank you for taking the time to leave a post. Sorry to hear that you’re having trouble accessing your Xfinity email on your mobile phone. I understand how inconvenient that can be.  @BruceW asked some great questions. When you get a moment, could you please share a bit more detail to help understand your issue? 

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